How to Pick Up & Return Your Mobility Scooter at Your Kansas City Hotel

At KC Mobility Scooter Rentals, we make your travel experience easy and stress-free. If your mobility scooter, wheelchair, knee scooter, rollator, or transport chair is delivered before you arrive at your hotel, we’ll make sure it’s ready and waiting for you at the front desk or bell services. Here’s how to pick up your device when you check in, and how to return it during checkout.

Picking Up Your Mobility Device Upon Arrival

1. Check in at the hotel front desk as you normally would.

2. Let them know you have a mobility device delivered by KC Mobility Scooter Rentals.

   • Most hotels will have it stored in bell services or a designated equipment storage area.

3. Provide your name and confirmation number (if requested) so the staff can locate your device quickly.

4. Inspect your equipment before leaving the desk:

   • Make sure it’s fully charged (for scooters).

   • Confirm that all accessories (basket, key, charger) are included.

5. Ask staff for assistance if you need help transporting the device to your room.
   

💡 Pro Tip: If you arrive late at night, your device will still be available — most hotels store rentals securely until you retrieve them.

Returning Your Mobility Device During Checkout

1. Fully charge your mobility scooter the night before (if applicable).

2. Remove all personal items from baskets or storage compartments.

3. Bring the device to the front desk or bell services before you check out.

4. Tell the staff:

   “This is a KC Mobility Scooter Rentals item for pickup.”

5. Leave the charger and key with the scooter or in the storage pouch provided.

6. That’s it! Our team will collect it after you check out — no need to wait.
   

Important Notes

• Please do not leave the scooter in your hotel room — staff may not be able to move it without you.

• Always leave it in the same secure area where you picked it up.

• If your departure time changes, you can call or text us at (913) 775-1098 so we can coordinate pickup.
  

Why This Process Works Best

• You don’t need to be present when we deliver or pick up.

• Your equipment stays safe and secure in hotel storage.

• Saves time during your arrival and departure so you can focus on enjoying Kansas City.
  

KC Mobility Scooter Rentals makes it simple — whether you’re here for a conference, vacation, or special event, your mobility is our priority.

📞 Questions? Call us at (913) 775-1098 or visit www.kcmobilityrentals.com.