RideKC Freedom

RideKC Freedom, operated by the Kansas City Area Transportation Authority (KCATA) in collaboration with regional partners like Johnson County Transit and Unified Government Transit, is a vital paratransit service designed to provide accessible, curb-to-curb transportation for individuals with disabilities, older adults (65+ with mobility issues), and low-income residents who cannot independently use fixed-route buses or microtransit. Serving Kansas City, Missouri, Johnson County, Wyandotte County, and Independence, Missouri, RideKC Freedom ensures that eligible riders can navigate the region with ease and independence, including direct access to major destinations like the Kansas City Convention Center.

Overview of RideKC Freedom

RideKC Freedom offers shared-ride, origin-to-destination paratransit services tailored to meet the mobility needs of its eligible users. The service operates in two forms: ADA Complementary Paratransit, which serves areas within ¾-mile of fixed bus routes, and non-ADA demand response, which covers a broader service area with fares based on trip length. Additionally, RideKC Freedom On-Demand provides same-day, app-based cab rides for flexibility.

The service is available across a wide region, including Johnson County, Kansas City, Missouri, Kansas City, Kansas (Wyandotte County), and Independence, Missouri, with specific programs like SWIFT for Johnson County Developmental Supports clients. To use RideKC Freedom, riders must first complete an eligibility process, which has been recently updated for simplicity and alignment with ADA standards.

Key Features and Eligibility

RideKC Freedom is designed to prioritize accessibility and convenience for those who qualify. Key features include:

• Free ADA Paratransit Fares: Through 2023, ADA complementary paratransit rides were zero-fare, though standard fares of $3 per one-way trip may apply thereafter. Non-ADA trips and Freedom On-Demand rides cost $5 for the first five miles, plus $2 per additional mile.

• Booking Options: Schedule rides at least 24 hours in advance by calling 816-842-9070 (Option 1 for Kansas City, MO/Independence; Option 2 for Johnson County; Option 3 for Wyandotte County) or using the RideKC Freedom app for up to five days’ advance booking, including same-day service for On-Demand.

• Eligibility Process: To qualify, riders must live in the service area and have a disability or health condition preventing independent use of fixed-route transit, or be 65+ with mobility challenges. Starting August 4, 2025, Johnson County introduced a streamlined application process with online forms, phone interviews, and a new contact number (913-362-3500) for eligibility questions.

• Visitor Access: Out-of-town visitors with ADA eligibility or apparent disabilities can use RideKC Freedom for up to 21 days in a 365-day period by contacting the Eligibility Office at 816-842-9070 (Option 5).

Applications are available in English and Spanish, with alternative formats upon request. For details, visit RideKC.org or call 816-842-9070 (Option 5).

Accessibility Features

RideKC Freedom is fully ADA-compliant, ensuring that vehicles accommodate a wide range of mobility needs. Key accessibility features include:

• Wheelchair and Scooter Accommodation: All RideKC Freedom vehicles are equipped with lifts or ramps to accommodate wheelchairs, mobility scooters, and other assistive devices. Securement areas ensure safe transport, and operators assist with boarding, though riders may choose to remain in their mobility device or transfer to a seat.

• Service Animals and Attendants: Service animals are permitted without restrictions, and one personal care attendant (PCA) may ride free if specified during booking.

• Accessible Pathways: The service provides curb-to-curb or door-to-door transport (depending on the area), with drivers assisting to the exterior door but not entering residences or businesses. Riders must ensure a clear, accessible path to the vehicle, especially during inclement weather.

• Reasonable Modifications: Riders can request modifications to policies or procedures (e.g., specific pickup points) by calling 816-842-9070 (Option 1) or emailing WeHearYou@kcata.org. Requests are evaluated to ensure they don’t
  fundamentally alter service or pose safety risks.

These features make RideKC Freedom a reliable option for riders with mobility challenges, ensuring equitable access to transportation.

Access to Major Attractions, Including Kansas City Convention Center

RideKC Freedom provides eligible riders with direct access to key destinations across the Kansas City metro area, including the Kansas City Convention Center (Bartle Hall). The convention center, a hub for conventions, trade shows, and events, is fully ADA-compliant with accessible entrances, elevators, and drop-off points. RideKC Freedom offers curb-to-curb service, dropping off eligible riders at designated entrances, such as those on Wyandotte Street or 13th Street, ensuring easy access for wheelchair and scooter users.

To arrange a trip to the convention center, riders should:

1. Schedule at least 24 hours in advance via 816-842-9070 or the RideKC Freedom app, specifying the exact entrance (e.g., main entrance or a specific door for pickup/drop-off).

2. Provide details about mobility devices, attendants, or special needs to ensure proper vehicle assignment.

3. Confirm the 30-minute pickup window and be ready at the exterior door, as drivers cannot navigate stairs or non-accessible paths.

Other major attractions accessible via RideKC Freedom include:

• Power & Light District: Reachable with advance scheduling for entertainment and dining.

• Union Station: A historic landmark accessible via curb-to-curb service.

• Country Club Plaza: A premier shopping destination served by paratransit for eligible riders.

For precise routing and scheduling, contact RideKC Freedom or check RideKC.org for service area maps and details.