How Delivery Works
Standard front-desk workflow at a full-service resort. We deliver ahead of your check-in, the scooter or wheelchair is tagged with your name and stay dates, and the front desk holds it. You take possession at check-in — no rental paperwork required at the hotel.
What's at The Elms
The Elms is a genuine piece of Missouri history — a mineral-springs spa resort built in 1888, rebuilt after a 1910 fire, and renovated again in 2022 under Hyatt's Destination brand. It anchors Excelsior Springs, a small city built almost entirely around the early-20th-century mineral-spring spa era. The hotel's own grounds and spa facilities cover real walking distance, and a scooter makes a spa weekend considerably more comfortable for a guest with limited stamina.