For Hotels & Concierges · Veteran-Owned

When a guest needs to get around, we’ve got it covered.

A guest checks in for a weekend they have been planning for months, then admits at the desk that the walk to the convention floor is further than they can manage. Your team wants to help — but a scooter is not something a front desk keeps behind it.

That is the call we answer. We deliver to your property, hand off at the bell stand, and bill the guest — free and effortless for your team. Serving the Kansas City metro since 2023.

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How a guest rental works at your property

1
The guest books with us

Online or a quick phone call — after a mention from your desk, or on their own before they travel.
2
We deliver to your bell stand

Cleaned, charged and labelled with the guest’s name and arrival date, before check-in. Your bell captain hands it over like any other luggage item.
3
It stays with the guest

They ride out and back each day and charge it in the room. We never ask your team to operate, inspect or take custody of it.
4
We collect after checkout

The same handoff in reverse. The guest tells us when it will be ready, so it spends as little time on your property as possible.

Your front desk gets a copy of the reservation confirmation so the team knows what to expect. Everything else stays between us and the guest.

What it means for your front desk

No cost to the hotel
Nothing for your team to manage
Nothing on the guest’s folio
A ready answer when a guest asks

We are a hospitality rental service, not a medical provider — no prescription, no insurance, no documentation of need. That keeps the guest experience simple and keeps your desk out of medical-advice territory.

Two mobility scooters staged side-by-side in a hotel atrium, ready for bell-stand handoff to an incoming guest

Where we already pull up

We have delivered to Kansas City hotels more than 300 times since we started in 2023, across more than forty properties — most often the Marriott Downtown, the Westin and Sheraton at Crown Center, Loews Kansas City and Hotel Phillips. I'm Jeff Guzman, owner of KC Mobility Scooter Rentals. We're local and veteran-owned, and I answer the phone and make the deliveries myself, so the person who answers your call is the person who pulls up at your bell stand.

Your bell captains have very likely already met us. If your property is not on that list, it is because a guest has not sent us yet — not because we do not cover your corridor.

What we rent

Plus lightweight transport chairs.

Want something to hand over? Here's a one-page handout for the front desk — one page, prints in black and white, or download the PDF to attach to an email.

Concierge and guest-services teams can also keep our printable vendor sheet at the desk, with photos, sizes and rates on one page. For guests arriving by private jet, see private aviation arrivals.

Put us in the front desk's contacts.

You don't have to set anything up today. Save the number — and when a guest asks, your team has an answer instead of a search. Or call 913-775-1098 and we'll bring cards by.

913-775-1098 Save to contacts

Prefer email? jeff@kcmobilityrentals.com — it reaches Jeff, not a queue.

There's nothing to sign and nothing to disclose. There's no referral fee for these referrals, so there's no contract and nothing for compliance to review. The person you send books and pays us directly. You make one call and it leaves your desk. If you'd like to list us as a mobility resource on your website, we'll provide the wording and a direct link, plus printed cards for your desk.

Traveling in? Have a scooter delivered before you arrive and skip the rental counter entirely.

What front desks ask us

What does this cost the hotel?

Nothing, and there is no referral fee for these referrals — not to the property and not to the person who mentions us. The guest books and pays us directly, so nothing goes on the folio or reaches your accounting team or your compliance policy. There is no contract to sign and no code to track.

What do you need from our team?

Almost nothing. Know we exist and mention us when a guest asks. If it helps, we will drop a small stack of cards at the concierge desk so your team can hand a guest something instead of a search result, and we are happy to do a fifteen-minute walk-through with guest services — how delivery coordination works, what to tell a guest who wants to book on the spot, and what to do if they have a question mid-stay.

Does our staff have to handle the equipment?

No. Your bell stand holds it before check-in and again on departure morning, the same as a suitcase. Your team never operates it, inspects it or takes custody of it — it belongs to the guest for the length of their stay, and anything that goes wrong with it comes to us, not to your desk.

How fast can you get one here?

Need it today? We make every effort to fit in a same-day rental. Guests who book ahead are staged at the bell stand and waiting before they check in. The nine-at-night, day-before-a-full-schedule call is a normal one for us, not an emergency.

Are you a medical equipment provider?

No, and that distinction matters for your team. We are a hospitality rental service — we rent mobility equipment the way a rental-car company rents cars. No prescription, no insurance, no documentation of need, and no medical advice. It keeps the guest experience simple and it keeps your front desk well clear of medical-advice territory.

What if we are not one of the hotels you listed?

We deliver to any hotel in the Kansas City metro, plus short-term rentals and private homes. The properties named above are simply the ones we visit most; if yours is not there it is because a guest has not sent us yet, not because we do not cover your corridor.

List us as a mobility resource, and your guests have an answer ready

Add KC Mobility as a mobility or accessibility resource on your website — your hotel's local-services or accessibility page, wherever it fits — and we’ll provide the wording and a direct link, plus printed cards where they help. When someone you serve needs mobility help, you have a reliable local number to give them.

No contract and no minimum. And to be clear about the money: there is no referral fee for these referrals — we pay you nothing, charge you nothing, and there is nothing for you to disclose. They book and pay us directly.