We are temporarily blocking rentals that start between the dates of 3 August 2026 - 7 August 2026, to support our Son competing in the AAU Junior Olympic Games.
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What People Say

The people behind the five stars

★★★★★ 5.0 / 5 based on 48 published reviews across Google, Yahoo, Facebook, and Trip Advisor

Every review below is a real person who, before they reached us, was a little worried about a trip, a recovery, or a visit — and who afterward took a minute to say how it went. We mirror their words here with permission (you can always read the full, current set straight from our Google profile). If you see your own situation in theirs, that's the point.

Families we’ve served

What it looks like for the people you love

Real Kansas City families, in their own words — what changed when the right equipment showed up on time.

A broken ankle, days before a family trip
★★★★★
“My husband broke his ankle a few days before we had a trip to Mall of America planned. I called Jeff at KC Mobility Scooter Rentals and he was quick to recommend a solution that was affordable and easy to pick up. The scooter was perfect — reliable, appeared to be brand new, and made our trip quite a success! Crabby, immobile husband and Dad…to Cool Guy Dad…getting high-fives for being a genius the entire trip!”
Kami IrlmeierVerified review · Facebook
A 93-year-old dad who wanted to tour at his own pace
★★★★★
“Excellent customer service and follow-up. We came from outside of Kansas to tour two museums. Both museums have wheelchairs but not scooters. My 93-year-old Dad doesn't need a wheelchair, but the scooter gave him independence and the ability to tour at his own pace.”
Katie B. · Museum tourVerified review · Google
A midnight call about a loved one in a care facility
★★★★★
“Jeff was absolutely incredible to work with. I was able to reach him about midnight on a Saturday night — my mother-in-law could not understand how to work her wheelchair. He had a wheelchair delivered to her care facility by 9 AM on Sunday morning. That's amazing and totally unheard of these days. I needed to extend the use time two different times and he was totally easy to work with. I highly highly recommend them for any mobility needs you may have.”
Janet K.Verified review · Yahoo
A spouse with COPD, a convention to get across
★★★★★
“It was such a pleasure to work with Jeff at KC Mobility Scooter Rentals. My wife and I were in Kansas City for the Elks Convention. My wife has COPD and we walked every day to get to the convention center. The scooter was a life saver for her. Without a doubt, if you need services they offer, you need to use KC Mobility!”
Arnold S. · Elks ConventionVerified review · Google
A wheelchair needed in a rush, for family
★★★★★
“KC Mobility has been a lifesaver for my family. We needed a wheelchair in a rush for my niece and was provided with a top of the line chair in record time. I wish I could give him 10 stars! If you are needing help with mobility please contact KC Mobility for amazing customer care and assistance!”
Staci R. VegaVerified review · Facebook
A back that gave out — a weekend that didn’t have to
★★★★★
“These guys delivered me a scooter to Worlds of Fun after my back gave out so I could still enjoy the weekend with my family. Was very reasonably priced and fast. Would recommend to anyone.”
Mike R. · Worlds of FunVerified review · Yahoo

Read more reviews from KC families →

Every review

  • Elks Convention

    “It was such a pleasure to work with Jeff at KC Mobility Scooter Rentals. My wife and I were in Kansas City for the Elks Convention. My wife has COPD and we walked every day to get to the convention center. The scooter was a life saver for her. Without a doubt, if you need services they offer, you need to use KC Mobility!”

    — Arnold S.

    Google·Aug 2025

  • “My husband broke his ankle a few days before we had a trip to Mall of America planned. I called Jeff at KC Mobility Scooter Rentals and he was quick to recommend a solution that was affordable and easy to pick up. The scooter was perfect — reliable, appeared to be brand new, and made our trip quite a success! Crabby, immobile husband and Dad…to Cool Guy Dad…getting high-fives for being a genius the entire trip!”

    — Kami Irlmeier

    Facebook·Jan 2025

  • “Jeff was absolutely incredible to work with. I was able to reach him about midnight on a Saturday night — my mother-in-law could not understand how to work her wheelchair. He had a wheelchair delivered to her care facility by 9 AM on Sunday morning. That's amazing and totally unheard of these days. I needed to extend the use time two different times and he was totally easy to work with. I highly highly recommend them for any mobility needs you may have.”

    — Janet K.

    Yahoo·Apr 2024

  • “They ensured we had the right sized wheelchair for our needs.”

    — Montana 1953

    Google·Jun 2026

  • KC Pride

    “My friend and I had a great time at the Pride festivities — it was made possible by KC Mobility Scooters.”

    — Lyle Whitaker

    Google·Jun 2026

  • “Jeff Guzman was amazing to work with — so nice and so pleasant. I highly recommend him.”

    — Sam ELD

    Google·Jun 2026

  • KC Pride

    “What a wonderful service provided at KC Pride!”

    — Raja Reed

    Google·Jun 2026

  • “Great experience.”

    — Elizabeth Trujillo

    Google·Jun 2026

  • “Excellent service, great ride — comfortable and fun!”

    — Terral Murphy

    Google·Jun 2026

  • KC Pride

    “Unexpected delight to be able to rent a scooter while at KC Pride. The team was very friendly and helpful.”

    — Dannielle Wells

    Google·Jun 2026

  • “Great scooter, and very helpful, friendly people!”

    — Jordan Eleison

    Google·Jun 2026

  • KC Pride

    “Literally saved my life — the people were super nice, and it was great not to worry about twisting my ankle or being too exhausted to do anything afterward.”

    — Lauren Chamberlain

    Google·Jun 2026

  • KC Pride

    “I rented an I❤️KC scooter for Pride. The owner was fabulous and friendly, and the scooter was great on the bumpy terrain.”

    — Leah Pine

    Google·Jun 2026

  • KC Pride

    “Great experience. Such a great surprise to be able to rent a scooter here!”

    — Rushelle Boles

    Google·Jun 2026

  • KC Pride

    “Guy really saved my butt. My wife's scooter battery died while in Pride fest, and he came right over to help.”

    — J. Frick

    Google·Jun 2026

  • KC Pride

    “Very friendly and great service — made being at Pride bearable after getting out of surgery 2 days ago.”

    — Jessie Brandt

    Google·Jun 2026

  • KC Pride

    “My personal scooter stopped working at Pride and he helped me by letting me use one of his batteries. He made sure I got to my vehicle safely.”

    — Patricia Frick

    Google·Jun 2026

  • “So awesome and easy to use.”

    — Karicula

    Google·Jun 2026

  • “Jeff was exceptional in his professionalism and customer service. He went above and beyond.”

    — Carissa Cascio

    Google·Jun 2026

  • “Thank you for your help this past weekend with short notice. Scooter was great, instructions thorough, easy to use. Thank you!”

    — Christina Roth

    Google·Jun 2026

  • Real estate conference, Lenexa

    “My name is Maurice, from California. I recently had a real estate conference in Lenexa, Kansas — KC Mobility saved the day. My three-day stay went from OK to great.”

    — Maurice Harvey, California

    Google·Jun 2026

  • “This guy is top notch! So very easy to work with. He is the go-to person for your mobility needs!”

    — Walkenhorst Transportation

    Google·Jun 2026

  • “I highly recommend KC Mobility — their customer service is beyond compare.”

    — Fraser Jennings

    Google·May 2026

  • “We needed to rent a scooter last minute and Jeff was phenomenal. He dropped the scooter off at our hotel.”

    — Janna Knebel

    Google·May 2026

  • “My husband broke his ankle but we had to travel to KC anyway. We came with a knee scooter but quickly realized that…”

    — LA Cope

    Google·May 2026

  • “I rented a mobility scooter for my father's visit, and we could not have asked for better service.”

    — Jane Bartley

    Google·May 2026

  • “Jeff and Tina are exceptional, especially considering the last-minute nature of my request.”

    — C. Belle

    Google·May 2026

  • “Fantastic service. Would highly recommend these guys.”

    — Mark Stott

    Google·Apr 2026

  • “Top notch service from beginning to the end of my time in KC. He is very helpful. I'll definitely be going back to him in the very near future. Thank you!!”

    — TeddyBear Jonez

    Google·Mar 2026

  • “Highly recommended. Jeff was fantastic throughout. Was in KC area for a long weekend, scooter was delivered to hotel and waiting for us when we arrived, fully charged. Nice scooter, zero problems. Left the scooter at the front desk at checkout, and it was picked up thereafter. We'll definitely use this service/company next time we come to the KC area. Thank you!”

    — Linda B.

    Google·Mar 2026

  • 2-day convention

    “Highly recommended!!!! Very friendly and fast to respond. The scooter was rented to attend a 2 day convention, never needed charging. Very nice scooter, clean, and comfortable. Jeff is very knowledgeable, friendly and helpful.”

    — Crecinda Houk

    Google·Feb 2026

  • “KC mobility scooters was easy and excellent service!”

    — Helen Sarmiento

    Google·Dec 2025

  • Shopping trip

    “Fast and easy pickup and drop off! Very nice and professional! Scooter was great for our shopping trip! Would definitely use them again!”

    — Nila Mason

    Google·Nov 2025

  • “This gentleman went above and beyond and proved to be a genuine good dude throughout my family's arrangements. His responses were quick, regardless of what was needed and his genuine concern that I was making the best decision to be safe was comforting. Far exceeded my expectations! Consider me and my family highly satisfied! I would recommend without hesitation.”

    — Adam Kleinschmidt

    Google·Nov 2025

  • Chiefs game

    “Rented scooter for several days in KC. Scooter was waiting for us when we arrived at hotel. I had mentioned to Jeff we would be using it at a Chiefs football game and he made sure we had appropriate battery and provided useful guidance on using scooter at stadium. Scooter was clean and seemed to be well maintained. We would definitely use this business again if we find ourselves in KC.”

    — Joe Greenwald

    Google·Nov 2025

  • “Quick service. He arrived within 2 hours of being called on a FRIDAY NIGHT! Actually, quicker than that. Easy to sign up and pay. A nice, well-maintained scooter. Can't say enough about the good service.”

    — Patti Parnell

    Google·Oct 2025

  • “Quick process! No gimmicks, just a small business like an old mom and pop shop. Definitely recommend for any mobility scooter needs!”

    — K. Pali

    Google·Oct 2025

  • “Equipment was delivered as promised, in perfect condition, controls were easy to learn and use and scooter worked great. My wife loved it. Would definitely use this company again if we come back to KC and give them a great recommendation! Thank you Jeff and company!”

    — Howard N.

    Yahoo·Aug 2025

  • “Jeff is very personable and makes sure the customer is always satisfied. I have rented from KC Mobility several times. Each time I was very satisfied! His wife is also very nice!”

    — Chris W.

    Trip Advisor·Aug 2025

  • “They got to the hotel very early. Also, they went above and beyond — like bringing my luggage into the hotel. Thanks for your help.”

    — Paula Hamilton

    Facebook·Aug 2025

  • “Good customer service. The wheelchair was at the hotel waiting for us. Thank you KC Mobility Scooter Rentals! Made my visit to Kansas City comfortable and pain free.”

    — Bill C.

    Yahoo·Aug 2025

  • “KC Mobility has been a lifesaver for my family. We needed a wheelchair in a rush for my niece and was provided with a top of the line chair in record time. I wish I could give him 10 stars! If you are needing help with mobility please contact KC Mobility for amazing customer care and assistance!”

    — Staci R. Vega

    Facebook·Oct 2024

  • Conference

    “KC Mobility Scooter was wonderful to work with. They quickly responded to my request for information. I arranged for a hotel deliver and pick up and it went extremely well (spoiling me for other scooter rental services!) I could not have enjoyed my conference without this service, and I am grateful they are there for those in need.”

    — DMaeB

    Trip Advisor·Aug 2024

  • “This company was so easy to use and the service was fabulous. I contacted them from California to rent a mobility scooter to use when visiting Kansas City for a convention. Jeffrey was very accommodating and a pleasure to coordinate with. He dropped off the scooter for me to the front desk at the Westin Crown Center and picked it up from there as well. This was my first time renting a mobility scooter and everything went smoothly and flawlessly. I highly recommend them.”

    — Cheri L., California

    Yahoo·Jul 2024

  • “Jeff went above and beyond to help me rent a wheelchair for an event that was the same day. If I could give 10 stars I would. He was able to deliver it within four hours of when I called and he drove 45 minutes from Kansas over into Missouri at that. He made sure it was the exact size and type I needed. Thank you again Jeff.”

    — Sheila S.

    Yahoo·Jul 2024

  • “These guys delivered me a scooter to Worlds of Fun after my back gave out so I could still enjoy the weekend with my family. Was very reasonably priced and fast. Would recommend to anyone.”

    — Mike R.

    Yahoo·Jun 2024

  • Museum tour

    “Excellent customer service and follow-up. We came from outside of Kansas to tour two museums. Both museums have wheelchairs but not scooters. My 93-year-old Dad doesn't need a wheelchair, but the scooter gave him independence and the ability to tour at his own pace.”

    — Katie B.

    Google·May 2024

  • Concert

    “We needed a scooter for a concert. Jeff brought it to our home, showed us how to operate, set up and break it down. He even sent a YouTube link to a video that showed us how to do it all again in case we forgot. Pricing was fair, delivery was super convenient, and Jeff was such a nice guy. Will rent from Jeff any time we need a mobility device. Thanks so much!”

    — Rachel K.M.

    Yahoo·Nov 2023

Or read on the original platforms

Direct links to where these reviews were originally posted.

Just rented from us?

We'd be grateful if you'd leave a public review on whichever platform you use. Genuine reviews from real customers are the single most useful thing for the next person trying to figure out who to trust with their visit. We send a short follow-up email with direct links a couple of days after every rental — or you can use the links above any time.

About us, in case you're new here

KC Mobility Scooter Rentals LLC is veteran-owned (Jeffrey Guzman, U.S. Army, retired after 20 years), family-operated, with a real shop at 703 Pennsylvania Ave in Leavenworth, KS. We deliver mobility scooters and wheelchairs across the Kansas City metro and we've quietly become the rental Kansas City hotels and the Convention Center call when a guest needs equipment.

Read more on our About page or call 913-775-1098 with questions.

Where our customers come from