Families we’ve served
Real Kansas City families, in their own words, on what changed when the right equipment showed up on time.
“Excellent customer service and follow-up. We came from outside of Kansas to tour two museums. Both museums have wheelchairs but not scooters. My 93-year-old Dad doesn't need a wheelchair, but the scooter gave him independence and the ability to tour at his own pace.”
“Jeff was absolutely incredible to work with. I was able to reach him about midnight on a Saturday night — my mother-in-law could not understand how to work her wheelchair. He had a wheelchair delivered to her care facility by 9 AM on Sunday morning. That's amazing and totally unheard of these days. I needed to extend the use time two different times and he was totally easy to work with. I highly highly recommend them for any mobility needs you may have.”
“It was such a pleasure to work with Jeff at KC Mobility Scooter Rentals. My wife and I were in Kansas City for the Elks Convention. My wife has COPD and we walked every day to get to the convention center. The scooter was a life saver for her. Without a doubt, if you need services they offer, you need to use KC Mobility!”
“KC Mobility has been a lifesaver for my family. We needed a wheelchair in a rush for my niece and was provided with a top of the line chair in record time. I wish I could give him 10 stars! If you are needing help with mobility please contact KC Mobility for amazing customer care and assistance!”
“These guys delivered me a scooter to Worlds of Fun after my back gave out so I could still enjoy the weekend with my family. Was very reasonably priced and fast. Would recommend to anyone.”
Pick a topic to find someone whose trip looked like yours.
“I was worried about how to get around at the WMS Annual Convention at the Hilton Airport KC Mobility save the day. Jeff the owner of KC Mobility Scooter Rentals save the day he delivery the scooter to the hotel and the price was very reasonable .I thanks Mr. Jeff I was able to enjoy the convention with a luxury scooter that got me from point a to b with no problem . If you are in need of nice scooter for your need reach out to KC Mobility he will take good care of you. Thanks again Mr. Jeff”
“Could not be more accommodating. Scooter was delivered within 2 hours of contact and they allowed us to change pick up time very easily. Extremely professional! Would highly recommend!”
“I have MS and I walk with a walker. I attended the Renaissance festival 3 years ago using my wheelchair and a couple of hearty grandsons. It was rough on my walker and miserable for me. This year I heard about this scooter business and was excited to be able to rent it for the festival. I love to attend the festival with my grandkids and great-grandkids and I hate being a burden to them having to push me in a wheelchair. Renting the scooter was easy. The day of the event, meet up went well and I had the best time ever! The scooter was sturdy, well made and easy to operate. I had used a scooter similar to this one a few years ago when I went on a cruise. The scooter did well over the rough terrain of the Renaissance festival. I kept it at the turtle speed which was plenty since there was largest attendance I had ever seen. I was surprised when it was small enough to weave into privy. I was concerned about that, where other handicap conveyances wouldn’t fit. Needless to say this scooter was a Godsend! Me and my family had a wonderful day at the festival! It couldn’t have worked out more perfect. Jeff has been helpful throughout the entire process. He really made the whole process awesome. Thank you so much!”
“I cannot recommend KC Mobility Scooter Rentals enough. Jeff was helpful, walked me through the process, and helped me plan the time we would be in Kansas City to ensure my friend that needed help with mobility was well taken care of. He made sure everything was ready before we even arrived at the event and he was very accommodating when we needed to change plans. Every time I spoke with him he was extremely friendly and helpful. If you're visiting KC, and think you might need help with mobility, I HIGHLY recommend you contact them and find out how they can help. I have no doubt you will be impressed with their service.”
“Jeff was easy to work with and even went the extra mile and came to hotel to adjust the seat on my Mobility Scooter I rented. The entire experience was great and scooter was delivered to hotel, very convenient. I would highly recommend renting frim KC Mobility Scooters again!”
“Jeff was very easy to communicate with every step of the way. The Pride mobility cart was in excellent condition, and I wouldn’t have been able to travel the distance we went at the UMKC campus. Highly recommend!”
“Great customer service. I would absolutely use this service again.”
“Great communication from start to finish. Jeff was very responsive, professional, and easy to work with. I really appreciated how quickly they followed up and how friendly and helpful they were throughout the process. Highly recommend.”
“Concerned with getting around, and being stuck at the Hotel. But thanks to KC MSR I had the time of my life.”
“Jeff was exceptional! He was very professional, very kind and was ridiculously accommodating. He was able to pivot with us as our times changed throughout the day. I recommend supporting this business. Thanks again Jeff!”
“Jeff was wonderful. I rented a scooter for the Renaissance Festival in Bonner Springs. He could not be more accommodating and honest and upfront. The scooter worked great on the rough terrain. He worked with us on the drop off and pick up time; It was one of those 100plus days so our 5 o'clock pick up time got moved to 2:30! and after a call he was there early. I highly recommend Jeff if you are looking to rent a scooter!!!”
“Renting from Jeff at KC Mobility Solutions was a great experience. Jeff was so personable and genuinely invested in providing exceptional customer service that exceeded my expectations. The whole process was effortless on my part. Jeff was very accommodating of our schedule and was quick to respond when we decided to return scooter an hour earlier that planned. The scooter was clean, well maintained, and fully charged when Jeff delivered it to us. He even supplied a charger in the event the battery needing charging. The scooter did not miss a beat during the approximately 3.5 hour rental period. I had not operated a scooter prior to this rental and Jeff took time out to orient me to controls and he also confirmed the fit to my body to provide the optimal comfort for the experience. The scooter allowed me to enjoy the Renaissance Festival with my wife. The scooter negotiated the rough terrain of the Ren Fest with no problem. I would definitely recommend KC Mobility Scooter Rentals and the owner Jeff, to anyone interested in renting mobility equipment.”
“Fantastic experience. The scooter was waiting for me when I checked in at the hotel and it was in great condition. It made the entire trip possible for me. I highly recommend!”
“Jeff at KC Mobility Scooter is the best! He was responsive, friendly, and he accommodated some special requests with our reservation. Communication was top notch, and the booking process was very easy. If you are thinking of renting mobility equipment, this is your place to go for exceptional service!”
“We rented this for our mom so she could enjoy the downtown KC experience with my sisters and I. We are so grateful for Jeff and his amazing business. He was a great communicator who was punctual and pleasant. We highly recommend using Jeff for your scooter needs.”
“I rented a scooter for the Korn Ferry Tournament at Blue Hills CC in KC. I needed it to go for 18 holes (approximately 4 1/2 hours). The scooter was delivered on time and worked well for two days of 18 holes of golf each day. The charger was included and so I charged it overnight. It had power on the hills and very easy to use. Jeff delivered on his promise!”
“The scooter was so nice and allowed me into enjoy the mall and my shopping experience.”
“Very pleasant experience i called late on a weekend and still received the most prompt service.”
“Customer service was excellent. Delivered scooter to hotel early and left for me. Scooter was fantastic clean and had a big battery. Helped me to choose the proper device for my needs. They really go above and beyond to help their clients. Definitely recommend them for any needs you have.”
“We celebrated our reunion in KC Mo. our scooter was there and ready at hotel when we arrived,brother got on his and headed to the park next door, mom is in her 90’s and was very excited to be able to move around at her pleasure, thanks you. Scooters mobility you delivered”
Casino visit
“The gentleman that owns the business went out of his way to be wonderful to us. He included a small battery pack in case we would travel outside of the casino. He was wonderful and so was the scooter.”
“They ensured we had the right sized wheelchair for our needs.”
KC Pride
“My friend and I had a great time at the Pride festivities — it was made possible by KC Mobility Scooters.”
“Jeff Guzman was amazing to work with — so nice and so pleasant. I highly recommend him.”
KC Pride
“What a wonderful service provided at KC Pride!”
“Great experience.”
“Excellent service, great ride — comfortable and fun!”
KC Pride
“Unexpected delight to be able to rent a scooter while at KC Pride. The team was very friendly and helpful.”
“Great scooter, and very helpful, friendly people!”
KC Pride
“Literally saved my life — the people were super nice, and it was great not to worry about twisting my ankle or being too exhausted to do anything afterward.”
KC Pride
“I rented an I❤️KC scooter for Pride. The owner was fabulous and friendly, and the scooter was great on the bumpy terrain.”
KC Pride
“Great experience. Such a great surprise to be able to rent a scooter here!”
KC Pride
“Guy really saved my butt. My wife's scooter battery died while in Pride fest, and he came right over to help.”
KC Pride
“My personal scooter stopped working at Pride and he helped me by letting me use one of his batteries. He made sure I got to my vehicle safely.”
“Jeff was exceptional in his professionalism and customer service. He went above and beyond.”
“Thank you for your help this past weekend with short notice. Scooter was great, instructions thorough, easy to use. Thank you!”
Real estate conference, Lenexa
“My name is Maurice, from California. I recently had a real estate conference in Lenexa, Kansas — KC Mobility saved the day. My three-day stay went from OK to great.”
“This guy is top notch! So very easy to work with. He is the go-to person for your mobility needs!”
“So awesome and easy to use.”
“I highly recommend KC Mobility — their customer service is beyond compare.”
“We needed to rent a scooter last minute and Jeff was phenomenal. He dropped the scooter off at our hotel.”
“My husband broke his ankle but we had to travel to KC anyways. We came with a knee scooter but quickly realized that would not be sufficient. I asked ChatGPT what to do and it recommended I call this place. The man was so kind and responsive. He got us a wheelchair in less than two hours. What a huge blessing!”
“I rented a mobility scooter for my father's visit, and we could not have asked for better service.”
“Jeff and Tina are exceptional, especially considering the last-minute nature of my request.”
“Fantastic service. Would highly recommend these guys.”
“Top notch service from beginning to the end of my time in KC. He is very helpful. I'll definitely be going back to him in the very near future. Thank you!!”
“Highly recommended. Jeff was fantastic throughout. Was in KC area for a long weekend, scooter was delivered to hotel and waiting for us when we arrived, fully charged. Nice scooter, zero problems. Left the scooter at the front desk at checkout, and it was picked up thereafter. We'll definitely use this service/company next time we come to the KC area. Thank you!”
2-day convention
“Highly recommended!!!! Very friendly and fast to respond. The scooter was rented to attend a 2 day convention, never needed charging. Very nice scooter, clean, and comfortable. Jeff is very knowledgeable, friendly and helpful.”
“KC mobility scooters was easy and excellent service!”
Shopping trip
“Fast and easy pickup and drop off! Very nice and professional! Scooter was great for our shopping trip! Would definitely use them again!”
“This gentleman went above and beyond and proved to be a genuine good dude throughout my family's arrangements. His responses were quick, regardless of what was needed and his genuine concern that I was making the best decision to be safe was comforting. Far exceeded my expectations! Consider me and my family highly satisfied! I would recommend without hesitation.”
Chiefs game
“Rented scooter for several days in KC. Scooter was waiting for us when we arrived at hotel. I had mentioned to Jeff we would be using it at a Chiefs football game and he made sure we had appropriate battery and provided useful guidance on using scooter at stadium. Scooter was clean and seemed to be well maintained. We would definitely use this business again if we find ourselves in KC.”
“Quick service. He arrived within 2 hours of being called on a FRIDAY NIGHT! Actually, quicker than that. Easy to sign up and pay. A nice, well-maintained scooter. Can't say enough about the good service.”
“Quick process! No gimmicks, just a small business like an old mom and pop shop. Definitely recommend for any mobility scooter needs!”
“Equipment was delivered as promised, in perfect condition, controls were easy to learn and use and scooter worked great. My wife loved it. Would definitely use this company again if we come back to KC and give them a great recommendation! Thank you Jeff and company!”
“Jeff is very personable and makes sure the customer is always satisfied. I have rented from KC Mobility several times. Each time I was very satisfied! His wife is also very nice!”
“They got to the hotel very early. Also, they went above and beyond — like bringing my luggage into the hotel. Thanks for your help.”
“Good customer service. The wheelchair was at the hotel waiting for us. Thank you KC Mobility Scooter Rentals! Made my visit to Kansas City comfortable and pain free.”
Conference
“KC Mobility Scooter was wonderful to work with. They quickly responded to my request for information. I arranged for a hotel deliver and pick up and it went extremely well (spoiling me for other scooter rental services!) I could not have enjoyed my conference without this service, and I am grateful they are there for those in need.”
“This company was so easy to use and the service was fabulous. I contacted them from California to rent a mobility scooter to use when visiting Kansas City for a convention. Jeffrey was very accommodating and a pleasure to coordinate with. He dropped off the scooter for me to the front desk at the Westin Crown Center and picked it up from there as well. This was my first time renting a mobility scooter and everything went smoothly and flawlessly. I highly recommend them.”
“Jeff went above and beyond to help me rent a wheelchair for an event that was the same day. If I could give 10 stars I would. He was able to deliver it within four hours of when I called and he drove 45 minutes from Kansas over into Missouri at that. He made sure it was the exact size and type I needed. Thank you again Jeff.”
Concert
“We needed a scooter for a concert. Jeff brought it to our home, showed us how to operate, set up and break it down. He even sent a YouTube link to a video that showed us how to do it all again in case we forgot. Pricing was fair, delivery was super convenient, and Jeff was such a nice guy. Will rent from Jeff any time we need a mobility device. Thanks so much!”
Our profiles on the platforms where these reviews were posted.
Our Google Business Profile: the live, current reviews used by Maps and local search.
Recommendations on our Facebook page from Kansas City locals and visitors.
Tripadvisor
Reviews from travelers who rented while visiting Kansas City.
We'd be grateful if you'd leave a public review on whichever platform you use. Genuine reviews from real customers are the single most useful thing for the next person trying to figure out who to trust with their visit. We send a short follow-up email with direct links a couple of days after every rental, or you can use the links above any time.
Delivered to your hotel or home anywhere in the Kansas City metro. Questions first? Call and you'll reach Jeff directly.
KC Mobility Scooter Rentals LLC is veteran-owned (Jeffrey Guzman, U.S. Army, retired after 20 years) and owner-operated, with a real shop at 703 Pennsylvania Ave in Leavenworth, KS. We deliver mobility scooters and wheelchairs across the Kansas City metro. We deliver to hotels and have relationships with many of them.
Read more on our About page or call 913-775-1098 with questions.
Rentals
