How is hotel delivery priced?
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Delivery is zone-based by driving distance from our Leavenworth, KS fleet location: Local $25 (0–10 mi), Metro $50 (11–30 mi), Regional $75 (31–50 mi), Extended $75+$2.50/mi (51+ mi). Downtown KC, Crown Center, and Plaza hotels typically fall in the Regional zone; Overland Park, Lenexa, and the Legends cluster are Metro; Leavenworth-area properties are Local. The main site shows the exact fee for your specific address before you confirm.
What if my hotel isn't on the list?
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If your property isn't listed, it's because we haven't delivered to it yet, not because we don't serve that corridor. The absence-from-list doesn't mean absence-of-service. Call (913) 775-1098 and we'll confirm.
How does bell-stand delivery work?
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We drop your scooter, wheelchair, transport chair, knee scooter, or rollator at your hotel's bell stand before your check-in, tagged with your name and arrival date. The bell captain hands it to you at check-in. No paperwork at the front desk, no rental-agreement stop, no signature. Your room key opens your room; the bell captain hands you your equipment with your luggage.
Do you need to notify the hotel ahead of time?
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We coordinate directly with the bell stand or guest services on our end. You don't need to call the hotel separately, though a quick note at check-in that "equipment was delivered for me" is never a bad idea. We deliver to hotels across Kansas City and have relationships with many of them.
What about contactless delivery?
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The bell-stand hand-off is already effectively contactless. Your equipment is left with the bell staff, tagged with your name, and you receive it at check-in without any in-person rental transaction. For contactless-plus arrangements (no staff interaction at all, drop at a specific time to a designated area), call and we'll coordinate.
Can you deliver to an Airbnb or VRBO instead?
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Yes. Short-term rentals across the full Kansas City metro are served. The workflow is slightly different. We coordinate a 30-60 minute window with you directly rather than a bell-stand drop.
What about pickup at the end?
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Same workflow in reverse. Bell stand holds your equipment on departure morning; our driver collects it the same day. You check out and go. Every rental is a minimum of 2 calendar days, delivery or store pickup. We deliver at the start of your stay and pick up the equipment at the end. Need a single-day rental? Contact us at (913) 775-1098 to see if an exception can be made; exceptions are case-by-case, not guaranteed, and cannot be booked online.
Can I charge the scooter in my hotel room?
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Yes, this applies to mobility scooters specifically. Every scooter we rent charges from a standard wall outlet, and overnight charging in the guest room is the typical pattern; hotels don't require special electrical accommodation. Wheelchairs, transport chairs, knee scooters, and the rollator don't need charging at all.
