Kansas City mobility rental — frequently asked questions

Mobility scooters rent daily, weekly, and monthly. The Pride Go-Go Traveller (3- or 4-wheel) starts at $45/day, $180/week, $400/month; the Pride Go-Go Sport and Go-Go LX with CTS suspension run $50/day, $200/week, $425/month; and the heavy-duty Pride Victory 10 is $60/day, $240/week, $500/month. You're automatically charged the lowest applicable rate for your dates, plus a delivery fee by zone. Reserve online for an exact total or call 913-775-1098.

Manual wheelchairs (16", 18", and 20" seat widths), knee scooters, rollators, and transport chairs are $50 per week or $100 per month. These categories don't have a daily rate — one week is the minimum.

You don't have to do anything — the system compares the daily, weekly, and monthly rates (and every combination) and automatically charges the cheapest possible total. A 10-day scooter rental bills as one week plus a few days if that beats ten daily rates. If you are a member of one of our partner organizations, your member-benefit code applies to the rental price; automatic discounts and codes together are capped at 20% of the rental price.

Delivery is priced separately by zone based on driving distance from our Leavenworth, KS fleet — we'd rather show it as its own line than bury it in a higher rate: Local $25 (0–10 miles), Metro $50 (11–30 miles), Regional $75 (31–50 miles), Extended $75 + $2.50/mile (one-way) (51+ miles). Your exact delivery fee is shown before you confirm. You can also pick up at the shop to skip the delivery fee (same-day pickups are booked by phone).

Every rental is a minimum of 2 calendar days, delivery or store pickup — with delivery, we bring the equipment at the start and collect it at the end. Need a single day (a game day, a Plaza Lights evening, a one-day event)? Call 913-775-1098 to see if an exception can be made; exceptions are case-by-case, not guaranteed, and cannot be booked online. Wheelchairs, knee scooters, rollators, and transport chairs are priced by the week or month (no daily rate).

Mobility scooters (3-wheel and 4-wheel Pride Go-Go Traveller, Go-Go Sport, Go-Go LX with CTS suspension, and heavy-duty Victory 10), manual wheelchairs in 16"–20" seat widths, knee scooters, rollators, and lightweight transport chairs.

The heaviest-duty option is the Pride Victory 10 scooter, which supports up to 400 lb. The Go-Go Sport and Go-Go LX support up to 325 lb, and our manual wheelchairs up to 300 lb. If you're unsure which model fits, call us and we'll match one to the rider's size and use.

A 3-wheel scooter has a tighter turning radius — better for indoor use, tight aisles, and hotel hallways. A 4-wheel scooter is more stable on uneven ground, ramps, and outdoor terrain, making it a better fit for stadiums, festivals, and the Country Club Plaza. Both are available in the Go-Go Traveller and Go-Go Sport lines.

It depends on the model and how it's used — hills, stop-and-go, and a full day of sightseeing all shorten range versus a spec-sheet number. Every scooter goes out fully charged, and at delivery we'll talk through realistic expectations for your plans so a long convention or event day doesn't catch you short. Mention a heavy-use day when you book and we'll help pick the right model.

No. This is a hospitality rental service, not a medical provider — no prescription, insurance, doctor's note, or medical paperwork is required. You simply reserve the equipment for your dates.

The entire Kansas City metro on both the Kansas and Missouri sides, delivered from our Leavenworth, KS fleet — including Overland Park, Leawood, Olathe, downtown KC, the Country Club Plaza, the convention district, and area hotels. Delivery fees are set by zone based on driving distance.

Yes — hotel and convention-hotel delivery is one of our most common requests. We deliver the equipment to the hotel bell stand or your room on your arrival day and pick it up when you leave, so it's waiting for you and off your plate at checkout.

For individual attendees we deliver to your hotel — the downtown hotels around the Kansas City Convention Center (Bartle Hall) are a short roll from the halls — so the equipment is ready before your first session. For corporate and exhibitor rentals, we deliver to the venue. Questions? Call 913-775-1098.

Yes — that's the point of delivery. For hotel stays we drop the equipment with the bell stand or guest services before you check in, tagged with your name; for homes and Airbnbs we coordinate a delivery window with you ahead of your arrival.

You don't have to bring it anywhere — we pick it up from your hotel, home, or Airbnb when the rental ends, scheduled around your checkout or travel plans. If you picked up at our shop (703 Pennsylvania Ave, Leavenworth, KS), return it there during business hours (10am–5pm daily).

Yes — same-day rentals are booked by phone. Call 913-775-1098 and we'll make every effort to fit in a same-day delivery anywhere in the Kansas City metro; same-day delivery to Lawrence and Topeka depends on availability. Starting tomorrow or later? Reserve online anytime.

For individual rentals we always deliver to your hotel, home, or short-term rental (Airbnb) — getting from there to the event is your own transportation (personal vehicle, rideshare, or rolling from a nearby hotel). Delivery to an event venue depends on the venue's location, so call 913-775-1098 to ask. For corporate and business events, we deliver to the event venue.

Yes — every delivery includes a hands-on walkthrough before we leave: how the speed control works, braking and turning, and folding the scooter for a car trunk if you'll need that. It's standard on every rental, not something you have to ask for.

As soon as you know your dates — especially for convention weeks, Chiefs home games, Plaza Lights, and other big Kansas City weekends, when the fleet books up early. Short notice is often fine too: need it today? We'll make every effort to fit in a same-day rental anywhere in the metro. Online booking is open 24/7, or call 913-775-1098.

You submit a request online — no payment up front. We review and accept it (usually within a business day), then email a secure payment link due within 48 hours; your reservation is confirmed once it's paid. There's no separate deposit-plus-balance — the booking payment is the rental payment.

Reservations are paid by major credit or debit card through the secure link we email once your request is accepted, due within 48 hours. When a company or organization is paying (HR departments, meeting planners, tour operators), the same secure link goes to them. At our on-site event kiosks, cash is preferred and cards are welcome too. We don't accept checks.

Absolutely — many bookings are made on behalf of a parent, spouse, friend, or guest. Just enter the rider's details and delivery address when you reserve. If you're not sure which equipment fits the person you're booking for, call us and we'll help you choose.

Cancel any time before we deliver and you get back what you paid, less a 5% cancellation fee — it does not matter how close to your date it is. Once the equipment has been delivered, or within 24 hours of your scheduled start time, no refund applies. Bookings made before September 18, 2026 keep the tiered policy they were made under. Full details are shown when you reserve.

Contact us as early as you can — we can usually adjust delivery timing or extend or shorten a rental. Plans shift, especially when you're coordinating around someone else's trip, and we'd rather flex with you than hold you to a rigid schedule.

No. KC Mobility Scooter Rentals is a hospitality rental service, not a medical provider. We don't bill insurance, require prescriptions, or provide medical advice. Our equipment is rented for convenience and personal mobility. If you have health questions about whether a device suits your situation, we encourage you to consult your physician.