Kansas City mobility rental — frequently asked questions

Mobility scooters rent daily, weekly, and monthly. The Pride Go-Go Traveller (3- or 4-wheel) starts at $45/day, $180/week, $400/month; the Pride Go-Go Sport and Go-Go LX with CTS suspension run $50/day, $200/week, $425/month; and the heavy-duty Pride Victory 10 is $60/day, $240/week, $500/month. You're automatically charged the lowest applicable rate for your dates, plus a delivery fee by zone. Reserve online for an exact total or call 913-775-1098.

Manual wheelchairs (16", 18", 20", 22", and the 24" bariatric), knee scooters, rollators/walkers, and transport chairs are $50 per week or $100 per month. These categories don't have a daily rate — one week is the minimum. The bariatric 24" wheelchair holds up to 500 lb.

You don't have to do anything — the system compares the daily, weekly, and monthly rates (and every combination) and automatically charges the cheapest possible total. A 10-day scooter rental bills as one week plus a few days if that beats ten daily rates. Any promo or partner discount comes off on top of that lowest combination.

Delivery is priced separately by zone based on driving distance from our Leavenworth, KS fleet — we'd rather show it as its own line than bury it in a higher rate: Local $25 (0–10 miles), Metro $50 (11–30 miles), Regional $75 (31–50 miles), Extended $75 + $3/mile (51+ miles). Your exact delivery fee is shown before you confirm. You can also pick up at the shop to skip the delivery fee.

Mobility scooters have no minimum — a single-day rental is fine for a game day, a Plaza Lights evening, or a one-day event. Wheelchairs, knee scooters, rollators, and transport chairs have a one-week minimum (no daily rate).

Mobility scooters (3-wheel and 4-wheel Pride Go-Go Traveller, Go-Go Sport, Go-Go LX with CTS suspension, and heavy-duty Victory 10), manual wheelchairs in 16"–24" seat widths including a 500 lb bariatric model, knee scooters, rollators/walkers, and lightweight transport chairs.

The 24" bariatric wheelchair holds up to 500 lb — the highest capacity in the fleet. Among scooters, the Pride Victory 10 supports up to 400 lb, and the Go-Go Sport and LX models up to 325 lb. If you're unsure which model fits, call us and we'll match one to the rider's size and use.

A 3-wheel scooter has a tighter turning radius — better for indoor use, tight aisles, and hotel hallways. A 4-wheel scooter is more stable on uneven ground, ramps, and outdoor terrain, making it a better fit for stadiums, festivals, and the Country Club Plaza. Both are available in the Go-Go Traveller and Go-Go Sport lines.

No. This is a hospitality rental service, not a medical provider — no prescription, insurance, doctor's note, or medical paperwork is required. You simply reserve the equipment for your dates.

The entire Kansas City metro on both the Kansas and Missouri sides, delivered from our Leavenworth, KS fleet — including Overland Park, Leawood, Olathe, downtown KC, the Country Club Plaza, the convention district, and area hotels. Delivery fees are set by zone based on driving distance.

Yes — hotel and convention-hotel delivery is one of our most common requests. We deliver the equipment to the hotel bell stand or your room on your arrival day and pick it up when you leave, so it's waiting for you and off your plate at checkout.

Often, yes, depending on availability and your location. Same-day works best for hotel and metro-core deliveries booked earlier in the day. Reserve online or call us and we'll confirm whether a same-day slot is open for your address.

No — delivery is to a hotel, home, or short-term rental, not to the venue itself. Getting the scooter from your hotel to the event and back is your own transportation (personal vehicle, rideshare, or rolling from a nearby hotel).

You submit a request online — no payment up front. We review and accept it (usually within a business day), then email a secure payment link due within 48 hours; your reservation is confirmed once it's paid. There's no separate deposit-plus-balance — the booking payment is the rental payment. We never collect payment at delivery; the only place we take in-person payment is at our staffed event booths.

Major credit and debit cards through the online reservation flow. For partner-invoiced scenarios (HR departments, meeting planners, tour operators), purchase orders and net-30 invoicing are available. Cash is accepted only at staffed event booths.

Absolutely — many bookings are made on behalf of a parent, spouse, friend, or guest. Just enter the rider's details and delivery address when you reserve. If you're not sure which equipment fits the person you're booking for, call us and we'll help you choose.

Cancel 7 or more days before your rental start for a 100% refund; 3–6 days out is 75%; 48–72 hours is 50%; under 48 hours is 0% — unless you added the optional $25 Peace of Mind coverage, which returns 75% even inside 48 hours. Full details are shown when you reserve.

Contact us as early as you can — we can usually adjust delivery timing or extend or shorten a rental. Plans shift, especially when you're coordinating around someone else's trip, and we'd rather flex with you than hold you to a rigid schedule.

No. KC Mobility Scooter Rentals is a hospitality rental service, not a medical provider. We don't bill insurance, require prescriptions, or provide medical advice. Our equipment is rented for convenience and personal mobility. If you have health questions about whether a device suits your situation, we encourage you to consult your physician.