What we solve for meeting planners
Your registration form has an accessibility question. Some attendees check it and describe exactly what they need. Some check it and leave it vague. Some don't check it and then mention it in passing at welcome reception. You end up with three or four people each year who would benefit from a scooter for the duration, and you don't want to become the person tracking down rental companies and handing out rentals out of a hospitality suite.
We're the off-ramp. Your registration flow can include a link to our reservation page; attendees who need a scooter book and pay directly with us; we deliver to the host hotel to coincide with check-in; attendees ride from their room to your sessions and back; we collect from the bell stand at checkout. You never touch a rental agreement, a delivery window, or a swap-out request. Your show-day runbook stays focused on the show.
Who you would be working with
I'm Jeff Guzman, owner of KC Mobility Scooter Rentals. We're local and veteran-owned, and I answer the phone myself, so when an attendee needs help getting around, your team has one reliable local number to give them.
Renting mobility equipment is all we do. We are not a supply store with a few scooters in the back, and not a booking agency passing your attendees to someone else. We own the fleet, we deliver it ourselves, and the person who answers the phone is the person who shows up.
How we fit into your registration flow
Three options, depending on how much you want us in the flow:
- Link-only. Your registration form's accessibility section links to our reservation page. Attendees book and pay us directly, so there's nothing to reconcile. Zero integration work from your team.
- Accessibility-page listing. Add KC Mobility as a mobility resource on your accessibility or attendee-information page. We provide a short paragraph and a direct booking link, ready to paste, so attendees can find a local resource without your staff coordinating the rental. Attendees book and pay us directly at our normal rates.
- Sponsor- or host-paid arrangements. The default is that attendees book and pay us directly. If your organization would like to pick up the cost for attendees, sponsor- or host-paid arrangements are available case by case. Call to talk it through.
Delivery and logistics to your host hotel
We have delivered to Kansas City hotels more than 300 times since 2023, across more than forty properties, so the big convention and meeting hotels already know the drill. For attendees staying at the host hotel, scooters stage at the bell stand on arrival and are returned there at checkout. For attendees staying at overflow hotels nearby, we deliver to each individual hotel; there is no per-hotel surcharge, no minimum, and no requirement that every rental be at the same property.
We also work with hotels outside the downtown convention core (Overland Park, Lee's Summit, North KCMO, the Airport corridor), so if your attendee base is dispersed across the metro, that's not a problem.
Show-day flexibility
Not every accessibility need announces itself on a registration form. We plan inventory to accommodate 5-10% of attendees needing last-minute rentals on arrival day or mid-event. A request to your attendee support desk ("I'm at the welcome reception and I really need a scooter for tomorrow") gets relayed to us, and we'll make every effort to deliver the next morning, or the same day when we can. Your team doesn't have to run the logistics.