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The Raphael Hotel, Autograph Collection

Hotel Delivery · Country Club Plaza

The Raphael Hotel, Autograph Collection: Mobility Scooter Rental & Accessibility Guide

325 Ward Pkwy, Kansas City, MO 64112 · Marriott — Autograph Collection

Scooter rental at The Raphael Hotel, Autograph Collection: we deliver a mobility scooter or wheelchair to the front desk on your start date and pick it up when your stay ends.

A historic boutique hotel on Ward Parkway at the Country Club Plaza, part of Marriott's Autograph Collection.

We deliver mobility scooters and wheelchairs to The Raphael Hotel, Autograph Collection on the Country Club Plaza in Kansas City, MO. On your start date we bring it to the front desk or bell stand, cleaned and fully charged, and show you how it works. When your stay ends, leave it with the front desk and we pick it up.

Getting to the convention center

Free streetcar or a short drive. By streetcar: roll about 0.45 mi east to the Plaza stop (Emanuel Cleaver II Blvd & Brookside Blvd), ride northbound to Metro Center (12th & Main), then roll west 2 blocks on 12th St to Wyandotte St and the convention center entrance (0.18 mi, about 4 min). Or rideshare/drive about 5 mi to the 13th & Central drop-off.

Booking for a convention or trade show

What to tell the front desk

Let the front desk know a mobility scooter is being delivered in your name on your start date. Most hotels hold it at the bell stand until you check in. Charge it in your room overnight so every day starts on a full battery.

See every hotel we serve near the convention center in our Kansas City Convention Center hotels guide.

Your scooter rental day at The Raphael Hotel, Autograph Collection

Here's how it flows: first, we deliver your scooter or wheelchair to the The Raphael Hotel, Autograph Collection front desk or bell stand on your start date, cleaned and fully charged, so there's nothing to carry or assemble. Then, from the lobby, you roll out the front entrance; the Plaza (Cleaver II & Brookside) streetcar stop is about 9 minutes away. Finally, at the end of your stay, leave it with the front desk and we pick it up.

Getting to the Kansas City Convention Center from The Raphael Hotel, Autograph Collection

  • About 12 min by car

Free streetcar or a short drive. By streetcar: roll about 0.45 mi east to the Plaza stop (Emanuel Cleaver II Blvd & Brookside Blvd), ride northbound to Metro Center (12th & Main), then roll west 2 blocks on 12th St to Wyandotte St and the convention center entrance (0.18 mi, about 4 min). Or rideshare/drive about 5 mi to the 13th & Central drop-off.

Venue details from the Kansas City Convention Center website. Check it for changes before you travel.

Times are estimates from mapped routes. Entrances and street closures can change during big events, so check your event's attendee guide.

KC Streetcar: Plaza (Cleaver II & Brookside) stop

9 min walk from the hotel to the closest stop. The streetcar is free and runs along Main Street from the Riverfront through downtown and Crown Center to the Plaza and UMKC. For the convention center, ride to Metro Center (12th & Main) and roll west 2 blocks on 12th St to Wyandotte St and the convention center entrance (about 4 minutes).

Free KC Streetcar with level boarding at every stop (use the middle doors). The convention center's closest stop is Metro Center (12th & Main).

The KC Streetcar has level boarding at every stop (use the middle doors) and describes itself as wheelchair and "anything with wheels" friendly. It doesn't publish a specific mobility scooter policy or size limit, so if you are unsure, ask the operator when you board. Riding is free.

Attractions within walking distance

Direct from the hotel — no transit required.

  • Country Club Plaza shopping district

    2 min walk

    Plaza retail blocks begin at the hotel's front door.

  • Mill Creek Park / Brush Creek

    4 min walk

    Greenspace flanking Brush Creek south of the Plaza.

  • J.C. Nichols Memorial Fountain

    6 min walk

    Iconic Plaza fountain at the eastern Plaza approach.

  • Nelson-Atkins Museum of Art

    16 min walk

    Free admission. Accessible entry on the south side.

  • Kemper Museum of Contemporary Art

    17 min walk

    Free admission, contemporary collection.

Reserve a scooter for your stay at The Raphael Hotel, Autograph Collection

Online at the main site, or call (913) 775-1098. Delivered to the bell stand before check-in.

  • Booked like a hotel, no paperwork
  • Need it today? Call and we'll make every effort
  • Hotel & home delivery near Bartle Hall, Arrowhead, OPCC, the Plaza & 20+ KC venues
  • 5.0/5 from 67 published reviews

Questions people ask us

Can you deliver a mobility scooter to The Raphael Hotel?
Yes. We deliver to the The Raphael Hotel front desk or bell stand on your start date and pick up when your stay ends. Reserve online, or call (913) 775-1098 if your trip starts within 24 hours.
How do I get from The Raphael Hotel to the Kansas City Convention Center?
Free streetcar or a short drive. By streetcar: roll about 0.45 mi east to the Plaza stop (Emanuel Cleaver II Blvd & Brookside Blvd), ride northbound to Metro Center (12th & Main), then roll west 2 blocks on 12th St to Wyandotte St and the convention center entrance (0.18 mi, about 4 min). Or rideshare/drive about 5 mi to the 13th & Central drop-off.
Can I take a mobility scooter on the KC Streetcar?
The KC Streetcar is free, has level boarding at every stop (use the middle doors) and describes itself as "anything with wheels" friendly. It does not publish a specific scooter policy or size limit, so ask the operator if you are unsure.
Do you deliver to the convention center itself?
For one attendee, hotel delivery is the default and usually smoothest. Delivery to the venue is available on request for an added fee of $50–$75. Group and fleet orders can go straight to the convention center.

Other pages that may help

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