What we commit to
- 90-minute FBO response time
- From confirmed request to FBO drop-off during business hours. Same-day fleet held for FBO arrivals when notified by mid-morning. For known ETAs, equipment is staged before touchdown.
- Same-day delivery, every metro hotel
- Cards-on-file, bell-stand handoff, no friction at the guest. Common pickup time at checkout. We've worked with every front-desk team in KC's luxury hotel cluster.
- Discretion-grade billing
- Card-on-file for principal, charter operator, flight department, or family office. Same-day itemized PDF invoices. EA / family-office paperwork handled separately — never surfaces to the passenger.
- Full ADA-compliant fleet
- Travel and full-size 3-wheel and 4-wheel mobility scooters, manual wheelchairs (250-400 lbs capacity), transport chairs, knee scooters, rollators, lift recliners, hospital beds. Sized for the situation, never default-stocked.
- Familiarization visits
- We'll bring equipment to your FBO or hotel for a week so your staff can see it, try it themselves, and recommend with confidence. Concierges recommend what they know.
- Crew-friendly
- Flight crews calling on behalf of passengers get treated as authoritative. Discounted crew rate for personal layover use. Captain advocacy is the most reliable channel for next-trip passenger bookings.
Referral structure
Standard concierge referral structure applies: 10–15% of the rental subtotal for confirmed bookings sourced through your property or organization. Disclosed openly to the guest so the recommendation is squarely above-board. Settlement quarterly via the property's preferred method.
For FBO ELITE-style relationships or charter-operator owner-services contracts, larger commitments can be structured around volume guarantees. Call to discuss.
How to onboard
- Phone call. (913) 775-1098 — we answer live, M–Sat. Identify yourself as a concierge or CSR at your property.
- Familiarization visit. We bring equipment to your property for a week.
- Vendor sheet. Printable PDF with photos, dimensions, weight capacities, daily/weekly rates, delivery zones, response-time commitments. Handed to your guests when relevant.
- Listed as a preferred vendor. We're added to your local vendor guide; you become listed on our concierge-channel hub.
- Refer with confidence. Send guests to (913) 775-1098 or have them mention your property at booking. Quarterly reconciliation.
Who we're talking to first
- Signature Aviation MKC and Atlantic Aviation MKC — the two MKC FBOs
- Loews Kansas City, The Fontaine, Hotel Kansas City, Ambassador Hotel, InterContinental Plaza, The Raphael, 21c Museum Hotel, Westin Crown Center, Hilton President — the luxury hotel cluster
- NetJets, Wheels Up, Flexjet, VistaJet, Jet Linx Kansas City — charter operator concierge teams
- VIP patient services at KU Health, Saint Luke's, Children's Mercy, HCA Midwest
- Les Clefs d'Or USA local chapter — for the concierge association's vetted vendor list
- PRA Kansas City, Hello! Destination Management, AlliedPRA — destination management firms
One-page printable vendor sheet
A clean, photo-included one-pager for handoff to guests is at /concierge-vendor-sheet — letter-size, printable, kept current as the fleet changes.
To start a partnership conversation: Jeff Guzman, owner · (913) 775-1098 · jeff@kcmobilityrentals.com. We're based at 703 Pennsylvania Ave, Leavenworth, KS — minutes from MKC.