A passenger steps off the aircraft at Atlantic Aviation, and the last thing anyone wants is for the walk across the ramp and through the FBO to be the hard part of an otherwise smooth arrival. One call from the crew or the CSR and we have the right equipment staged in the lobby before the wheels touch down — so the handoff to waiting ground transport happens without a hitch, and without a word of it surfacing to the guest. That kind of quiet, ready-when-they-land logistics is exactly what we built this service to do.
Atlantic Aviation at Kansas City Downtown Airport (MKC, 1001 NW Lou Holland Drive) is one of the two FBOs that handle the metro’s private-aviation traffic. Atlantic’s customer service program already positions itself as a concierge channel for arriving guests — making reservations, recommending vendors, and coordinating ground logistics on behalf of passengers. A mobility-rental partnership fits this existing playbook cleanly.
This page exists for flight crews arranging logistics for passengers, Atlantic CSRs maintaining the FBO’s vendor relationships, and passengers, EAs, and family-office managers preparing for an MKC arrival.
The arrival workflow
Same playbook as any FBO arrival:
- Confirmation of arrival window. Crew, EA, or Atlantic CSR contacts us with the inbound aircraft ETA and any known mobility needs. Generic “passenger needs mobility help” works — we stage a full-size scooter plus a transport chair as a default.
- Staged at Atlantic before touchdown. Equipment in the FBO lobby (or, when authorized, planeside) so the passenger transfers seamlessly to waiting ground transport.
- Discretion and crew-friendly billing. Card-on-file billing handled separately from the passenger experience.
- Pickup at trip end. Hotel, residence, or back at MKC for the departure flight.
Equipment
Full ADA-compliant fleet — scooters, wheelchairs, transport chairs, knee scooters, rollators. We confirm specific equipment based on the passenger’s situation.
For Atlantic CSRs and managers
Atlantic’s concierge-services posture is a strong fit for a mobility-rental partnership. We’ve built our vendor sheet, response-time commitments, and discretion posture specifically for what FBO customer service teams need to recommend with confidence. See /partners/concierge-program for the full vendor pitch.
We’re happy to bring equipment to MKC for a familiarization visit so your team can see the fleet firsthand. Call (913) 775-1098 to schedule.
Pricing
Daily $45–$60 by model. Weekly $180–$240. Same-day FBO delivery surcharge waived for confirmed Atlantic requests. Reserve at /reserve or call (913) 775-1098.